Terms of service

Last Updated: June 2026

Welcome to Sukoon by Azlan. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

  1. GENERAL

Sukoon by Azlan provides fashion products and related services through its website. We reserve the right to update, modify, suspend, or discontinue any part of the website or services at any time without prior notice.

  1. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You are legally capable of entering into binding agreements.
• The information you provide is accurate and complete.

  1. PRODUCTS & AVAILABILITY

We strive to display product colors, designs, and details as accurately as possible. However:

• Actual colors may vary slightly depending on screen settings.
• Product availability is subject to stock levels.
• We reserve the right to discontinue products without notice.
• Product prices and specifications may change at any time.

  1. ORDERS & ACCEPTANCE

• Placing an order does not guarantee acceptance.
• We reserve the right to cancel or refuse any order.
• Orders are confirmed only after successful payment verification and processing.
• You are responsible for providing accurate billing and shipping information.

  1. PRICING & PAYMENTS

• All prices are listed in Indian Rupees (INR).
• Prices may change without prior notice.
• Payments are processed through secure third-party payment gateways.
• Applicable taxes and shipping charges may be added during checkout.

  1. SHIPPING & DELIVERY

• Orders are generally processed within 1–2 business days.
• Delivery timelines are estimates and may vary by location.
• Delays caused by courier services, weather conditions, public holidays, or unforeseen events are beyond our control.
• Once an order is handed over to the courier partner, delivery responsibility rests with the shipping provider.

  1. RETURNS, EXCHANGES & REFUNDS

All returns, exchanges, and refunds are governed by our Return & Exchange Policy.

Key Highlights:

• Exchanges available within 7 days of delivery.
• Returns accepted only for damaged, defective, or incorrect products.
• Refunds are processed after successful verification.
• Products must be unused, unwashed, and returned with original tags.

  1. INTELLECTUAL PROPERTY

All content on this website including:

• Logos
• Product Images
• Graphics
• Videos
• Text
• Designs
• Branding Elements

are the exclusive property of Sukoon by Azlan and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without written permission.

  1. USER CONDUCT

You agree not to:

• Use the website for unlawful purposes.
• Upload harmful code, viruses, or malicious software.
• Attempt unauthorized access to our systems.
• Interfere with website functionality.
• Misrepresent your identity or personal information.

Violation of these terms may result in suspension or termination of access.

  1. THIRD-PARTY SERVICES

Our website may include links to third-party services including:

• Payment gateways
• Logistics providers
• Social media platforms
• Marketing services

We are not responsible for the content, privacy practices, or operations of third-party websites.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Sukoon by Azlan shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Website use
• Product use
• Service interruptions
• Technical issues
• Delivery delays
• Third-party service failures

  1. DISCLAIMER

All products and services are provided on an "as available" basis.

While we strive for accuracy, we do not guarantee:

• Continuous website availability
• Error-free operation
• Complete accuracy of all information

Use of the website is at your own risk.

  1. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

  1. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the appropriate courts in India.

  1. CHANGES TO TERMS

We reserve the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

  1. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact:

Sukoon by Azlan

📞 Customer Care: +91 98601 72500
✉️ Email: contactsukoonazlan@gmail.com

Business Hours:
Monday to Saturday
10:00 AM – 7:00 PM

Sukoon by Azlan
Wear Your Sukoon ✨